SWOT Analysis:
Strengths:
- Strong financial position of P&G
- High quality product
- Well known brand
- Consumer trust
- First product to include ZPT against dandruff
- International company (P&G)
- Product is available in different sizes and characteristics
- Get rid even of tiniest dandruff flake
Weaknesses:
- Advertising and promotions of competitors
- Lacking of creative advertising campaigns
- Higher price than other shampoos and competitors
- Some customers accused head & shoulders that it causes hair loss
Opportunities:
- Increase in the shampoo consumption due to awareness
- Moving into new market segments that offer improved profit (ocean lift, refreshing etc...)
- Growth of market due to growth of population rate and consumption by its turn (15.02births/1,000population ; 6.54 deaths/1,000 population)
Threats:
- High competition in market
- New entrants with strong advertising campaigns , then more options for customers
- Bad economic situation which let customers search for cheaper products
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